How can we help?
Pick the channel that fits — WhatsApp for speed, email for anything with attachments, phone for shipping emergencies.
Start a thread with us
Best for anything you want to keep a record of — replies show up in the same thread under My tickets.
New conversation →
My tickets
View →See your past and current conversations with the support team.
WhatsApp
Fastest for in-flight orders. Usually under 10 min during dealer hours (08:00–20:00 GMT).
Open WhatsApp →
Email
Send anything that needs paperwork — receipts, screenshots, dispute letters. Reply within 1 business day.
support@portsidemotors.com →
Phone
Urgent shipping or customs issues. Tema office, 09:00–17:00 GMT, Mon–Fri.
+233 302 000 000 →
Before you reach out
Have your order ID or dealer ID ready — it cuts the back-and-forth in half. Both live on the relevant order or your business profile.